Terms and Conditions

Terms of Use for The Complementary Medical Association’s Website (The-CMA.org.uk)

Effective Date: 11 August 2026 – ongoing

1.Introduction

Welcome to The Complementary Medical Association’s website, The-CMA.org.uk (referred to as “the Website”). By accessing or using this Website, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use this Website.

2. Use of the Website

2.1. Permitted Use

You may use the Website for lawful purposes only. You must not use the Website in any way that breaches any applicable local, national, or international law or regulation.

2.2. User Conduct

You agree not to:

• Engage in any activity that disrupts or interferes with the Website’s proper operation or security.
• Transmit any harmful, offensive, or illegal content, including but not limited to viruses, malware, or defamatory material.
• Use the Website for unauthorized commercial purposes, including advertising, promoting or selling products or services – unless you are a Member of The CMA in good standing and you are promoting the business (e.g. your Membership) that you have Registered with The CMA.

3. Intellectual Property

3.1. Ownership

All content on the Website, including text, images, graphics, logos, and software, is the property of The Complementary Medical Association (The CMA) or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Website without prior written permission from The CMA.

3.2. Trademarks

“The Complementary Medical Association” and The CMA logo are Trademarks of The CMA. Unauthorized use of these trademarks is strictly prohibited. The CMA Trademark may only be used by Registered Members while still a Member in good standing.  If Membership ceases, then the Trademark and any reference to The CMA must be removed from any and all materials, including websites, certificates, brochures, promotional materials or any other format.

4. Registration and Account Security

4.1. Account Creation

To access certain features of the Website, you may be required to create an account. You must provide accurate and complete information during the registration process and update your information as necessary to keep it current.

4.2. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. The CMA is not liable for any loss or damage arising from your failure to protect your account information.

5. Privacy

Your use of the Website is also governed by our Privacy Policy, which can be found [here](please insert link to Privacy Policy). By using the Website, you consent to the collection and use of your personal information as described in the Privacy Policy.

6. Disclaimers

6.1. General Disclaimer

The information and content provided on the Website are for informational purposes only and are not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

6.2. No Warranties

The Website is provided on an “as-is” and “as-available” basis. The CMA makes no representations or warranties of any kind, express or implied, regarding the operation of the Website or the information, content, or materials available on the Website.

7. Limitation of Liability

To the fullest extent permitted by law, The CMA shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website, including but not limited to loss of data, profits, or goodwill, even if The CMA has been advised of the possibility of such damages.

8. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by The CMA. The CMA is not responsible for the content, privacy policies, or practices of any third-party websites or services. You access such third-party websites at your own risk.

9. Changes to the Terms

The CMA reserves the right to modify or update these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

The Complementary Medical Association
Easthampstead Works, 

The Town Square, 

Bracknell Forest, 

Berkshire RG12 1BH 

United Kingdom

Email: [email protected]

Phone: +44 (0)800 841 1066

12. Membership Terms

We pride ourselves, here at The CMA, on being highly responsive to and supportive of all our Members. We are contactable using the details above, should you have any questions, compliments or complaints. We ask that in the first instance of any query you contact us at our email address and we will attend to the matter immediately within one working day (please understand that we would take longer to get back to you during holiday times – such as our annual Christmas break, where we will respond upon our return). Please note that we will only entertain Membership refund requests after three months of Membership and only then when requested via our [email protected] email address. Any Member who raises a chargeback request via our payment processors, Stripe, will be liable for any fees we incur – if you have not raised a refund request with us first by email.

By using The-CMA.org.uk, you acknowledge that you have read, understood, and agree to these Terms of Use. If you do not agree, please discontinue using the Website immediately.